The Importance of Up-to-Date Information: BI for Patient Management
SAPPower BINutritionMedicinePatient Management
Client
Pain Points
Outdated Information - Lack of Data
With monthly reports, the company lacked updated information about service performance, limiting its ability to respond to changes in demand and patient needs.
Decision-Making Challenges - Static Reports
Using multiple Excel data sources and manually loading information resulted in static, inflexible reports, making real-time, data-driven decision-making difficult.
Service Quality Limitations - Patient Tracking
The absence of an effective system for tracking patient admissions and discharges complicated operational management and resource allocation.
Taligent
Benefits
Real-Time Information - Improved Service Quality
Implementing a Business Intelligence dashboard using Power BI enabled the company to access real-time, updated information about service performance, facilitating agile and strategic decision-making.
Customer Retention - Service Improvements
By closely monitoring patient satisfaction and adjusting services accordingly, the company improved customer retention and strengthened its market position.
Enhanced Patient Management - Process Automation and Centralization
With an automated patient tracking system, the company efficiently managed patient flow, optimized resource allocation, and improved service quality.